Terms of Use

These Terms and Conditions set out the rules that apply when you use Zombillion’s website and services. They explain the relationship between us and you, what we expect of account holders and what you can expect from our platform. By registering an account or using any part of our service you agree to comply with these terms and any additional rules published for specific products, promotions or features.

Account responsibilities

You are responsible for keeping your account details accurate and up to date, including your name, address and contact information. Keep your password and any security details confidential and do not share access to your account. You must notify us immediately if you suspect unauthorised use. We may require identity verification at any time and before processing withdrawals. If you fail to comply with verification requests, we may restrict or close your account and withhold funds pending verification.

Eligibility requirements

Access to our services is restricted to individuals who meet applicable eligibility requirements. You must be at least 18 years old and resident in a jurisdiction where use of our services is permitted. We will not accept registrations from self-excluded persons or from jurisdictions where we are not authorised to operate. Misrepresenting your age, location or identity is a breach of these terms and may lead to account suspension and closure.

Acceptable platform use

You agree to use the platform lawfully and fairly. Prohibited conduct includes fraud, collusion, account sharing, use of bots or other automated tools, chargeback abuse, money laundering, tampering with game outcomes and exploiting technical faults. Any attempt to manipulate games, exploit software or circumvent our controls may result in the voiding of bets, removal of winnings, account suspension and further action where appropriate.

General bonus and promotion rules

Promotions, bonuses and free spins are offered subject to specific terms and conditions which apply in addition to these Terms and Conditions. Bonus funds may carry wagering requirements, validity periods and game restrictions. We reserve the right to withhold, cancel or reclaim any bonus or winnings where we suspect abuse, irregular play or breach of promotion rules. Always review the full terms attached to any active promotion before claiming.

Deposits and withdrawals

We support a range of payment methods for deposits and withdrawals. Minimum and maximum transaction values, processing times and any third-party fees depend on the chosen method. Withdrawals are subject to verification and may be delayed while checks are completed. We may apply limits to withdrawals for security, anti-fraud or regulatory reasons. If additional documentation is requested, prompt submission will help avoid delays.

Dispute resolution

If you have a dispute or complaint contact our customer support through the help section on the site and we will investigate promptly. We aim to resolve issues fairly and within a reasonable timeframe. If a matter cannot be resolved directly, we will explain further options and, where appropriate, refer you to an independent body or consumer advice service relevant to your jurisdiction.

Updates to terms and conditions

We may update these Terms and Conditions from time to time. Material changes will be communicated by notice on the site or by other appropriate means. Continued use of the service after changes are posted constitutes acceptance of the revised terms. If you do not accept updated terms you should stop using the service and request account closure.